AriaFleets Terms of Service

These Terms govern AriaFleets, a business management application operated by Tyrell Lewis, a sole proprietor trading as Studio Aria, at Seagull Street, San Pedro Town, Belize District, Belize C.A. References to Studio Aria, we, us and our mean Tyrell Lewis trading as Studio Aria.

By accepting these Terms when opening an account or purchasing access, you agree to them. A person accepting for a business confirms authority to bind that business. AriaFleets currently serves businesses in Belize. These Terms cover AriaFleets only, not purchases from the studioaria.net shop.

1. Service and account access

AriaFleets supports business records, rentals, customers, inventory, vehicles, reservations, transactions, sales, traffic tickets, staff activity and reports. Features and limits depend on the selected plan and configuration.

Provide accurate account information, protect login credentials, assign appropriate staff permissions and promptly report suspected unauthorized access. Your business is responsible for its authorized users, subject to Studio Aria's own responsibilities and applicable law.

Studio Aria may update the service for security, reliability and development. Material reductions to paid functionality will be communicated in advance where practicable. No uninterrupted availability or error-free reporting is guaranteed. Review important information before relying on it.

2. Plans and charges

Current monthly prices are Starter BZ$149, Business BZ$249 and Pro BZ$399. A one-off setup fee starts at BZ$250; the actual fee and scope will be agreed before setup begins. Plan features and limits will be provided before purchase.

All prices are in Belize dollars. Studio Aria is not GST registered and does not charge GST. Any future change to tax treatment will be communicated before it affects an invoice.

Subscriptions are month to month with no minimum fixed term. Studio Aria invoices monthly in advance, with payment due within seven days of the invoice date. Payment is by bank transfer or in person. There are no card payments, automatic debits or automatic renewal. Continued access for a further month is arranged through the next invoice and payment.

Price changes will be notified by email at least 30 days before taking effect. They will not change the price of a period already paid for. You may cancel before the changed price applies.

3. Trial

A free trial lasts 14 days and includes Business-plan features. Cancelling during the trial costs nothing. The trial does not automatically convert into a paid subscription. Continued paid service requires your agreement to the applicable plan and charges.

4. Late payment and suspension

Studio Aria will send a reminder for an unpaid invoice and may suspend access once the invoice is 14 days overdue. Suspension for non-payment does not itself delete business data or constitute cancellation. Studio Aria will contact you regarding payment, restoration or closure.

Studio Aria may also suspend access where reasonably necessary for unlawful activity, a material breach, unauthorized access or a threat to security. Notice and an opportunity to resolve the issue will be provided where appropriate; urgent protective action may be taken immediately.

5. Cancellation and refunds

Cancel at any time by contacting Studio Aria by email or WhatsApp using the details below. Studio Aria will confirm receipt and the effective cancellation date. Cancellation takes effect at the end of the monthly service period already paid for; no further month is required.

There is no refund for an unused part of a paid month. The setup fee is not refundable once the agreed setup work is completed. These provisions do not remove any refund, remedy or other right required by applicable law.

6. Customer information and responsibilities

Your business retains its rights in the operational data it supplies. Studio Aria does not acquire ownership of customer records by hosting them. Personal information remains subject to the rights of the individuals concerned.

You authorize Studio Aria to process your business data to provide, secure, support, back up and maintain AriaFleets, in accordance with your lawful instructions and applicable law. This permission does not authorize sale of that data, advertising use or unrelated reuse of identifiable renter records for product development.

Your business must have appropriate authority to collect and enter personal information and provide necessary notices to renters, staff and emergency contacts. Enter only information needed for a legitimate business purpose. Do not put unnecessary health information or other sensitive details in notes. You remain responsible for lawful handling of children's information; AriaFleets does not collect dates of birth or verify renters' ages.

Record traffic allegations accurately and distinguish them from adjudicated findings. Restrict access to ID, financial and offence-related records to staff who need it. AriaFleets does not replace legal, tax, accounting or regulatory advice.

Studio Aria's Privacy Policy explains the respective handling of business records and Studio Aria's own account and billing information. Any separately agreed data processing terms supplement these Terms.

7. Exports and deletion

An authorized business representative may request an export by contacting Studio Aria. Studio Aria will deliver the business's data export within 14 days of the request after verifying the requester's authority. Request an export before the deletion deadline below.

Business data is retained for 30 days after cancellation takes effect, then deleted from the active system. Daily database backups are retained for seven days; deleted records expire from those backups within seven days after active deletion under the current backup arrangement.

Studio Aria may retain records where required by law or reasonably necessary for a specific legal claim. Such retention will be limited to the relevant records and purpose. Studio Aria's invoices and payment records are retained for the period required by Belize tax law. A backup restoration will not be used to resume ordinary use of records due for deletion; applicable deletions will be reapplied.

Invoicing, reminders, suspension, exports and scheduled deletion are currently carried out by Studio Aria manually. They remain service commitments even though the application does not automate them.

8. Software ownership and acceptable use

AriaFleets and its software, design, branding and documentation belong to Studio Aria or its licensors. During authorized access, you receive a limited permission to use the service for your business within the agreed plan.

Except as permitted by law or written agreement, do not copy, reverse engineer, resell or sublicense AriaFleets, bypass restrictions, introduce malicious code, access another business's records, falsify records for fraud or disrupt the service.

9. Providers and security

AriaFleets uses external infrastructure and email providers described in the Privacy Policy. Their outages may affect availability. Using providers does not remove Studio Aria's own contractual or legal responsibilities.

Studio Aria uses reasonable technical and administrative safeguards. No online system is completely secure. Customers must protect devices and credentials and manage staff access. Report suspected incidents promptly.

10. Liability and mandatory rights

To the extent permitted by applicable law, Studio Aria excludes liability for indirect, incidental, special or consequential loss arising from use or inability to use AriaFleets. This does not exclude Studio Aria's obligation to exercise reasonable care or any liability or right that cannot lawfully be excluded or limited. Customers should review business calculations and maintain records appropriate to their needs.

11. Changes and disputes

Material changes to these Terms will be notified by email before taking effect where practicable. Urgent changes required by law or security may take effect sooner with notice as soon as reasonably practicable. Changes will not operate retrospectively to remove accrued rights. Where fresh agreement is legally required, it will be requested.

Belize law governs these Terms. Disputes may be brought before the competent courts of Belize, subject to any mandatory jurisdiction or rights applicable by law. Please first contact Studio Aria so that a practical resolution can be attempted; this does not prevent seeking urgent relief or exercising statutory rights.

12. Contact

Tyrell Lewis trading as Studio Aria Seagull Street, San Pedro Town, Belize District, Belize C.A. Email: customerservice@studioaria.net WhatsApp: +501 613-8041 Website: studioaria.net

© Studio Aria. All rights reserved.